Policy

  • 30 money back satisfaction guarantee on HARDWARE ONLY, subject to restocking fees and reprogramming fees if applicable.
  • Service fees are 100% non-refundable under any circumstance.
  • There is no guarantee on performance of individual 3rd party applications and other service providers.
  • Hardware performance is guaranteed for 1 year, based on product specifications and is subject for replacement.
  • DMS will not attempt to repair faulty hardware, instead we will replace with new hardware.
  • Keyboards have a 30 day warranty on manufacturers defects, only. Physical damage is not covered.